Our refund policy at Launch Ads is very simple.
If ask for a refund within 30 minutes of ordering, we will happily issue you a refund. The reason the refund window is so small is because we begin working on your videos right away to have them delivered within 1-3 days.
Once a order is created, there are no refunds. All videos created and delivered to clients of launch-ads.com are nonrefundable because there is no way for us to recoup our costs once we have created the video.
Even though we have a strict refund policy, we also offer revisions within 72 hours after a video is delivered. We always want to make sure our clients are happy with the end result of their video.
For any questions related to refunds, email team@launch-ads.com
We look forward to serving you as a client!